Hello,
I see that this is a bit of an older post that never got a clear answer, and is starting to get attention again. If anyone has a controller that is failing to power on and boot correctly, we have recently updated our public knowledge base and there is an article that I would recommend looking at, which can be found here: Controller Won't Power On
We also have another article that is specific to operator consoles, which may be found here: Operator Console Won't Work
If none of those troubleshooting steps fix your controller, we would recommend filling a support ticket through our website at: Jira Service Management, although usually the controller will need to be replaced.
Just want to say that Tormach was able to fix my issue with the console and now I am in business. This is day 2 on my lathe:
… And day 3. 2nd program I’ve ever written. Thank you Tormach!
Now to get better at setting tools off a master when I boot up. I hate being off by a few thou…
I see the part that you are making…I’m just curious, is it for a chess set…kinda looks like the beginnings of a pawn or a bishop.
It’s a trombone mouthpiece! 
The last step is to bore out the inner curves and tapers. That’s my next major skill I need to learn. Though to be honest the one I was most nervous about was drilling. I had to move the limit screw so I could use the entire bed length just to get the drill in. Worked great, though.