Aspire - Z axis errors

Does anyone have any experience using Aspire with the 24R. I’m trying to do some simple text engraving. I h have the tool measured, I have the top of the material measured and checked yet it constantly throws an error stating that the material is beyond range. I’ve submitted a ticket to support but if anyone else has been down this road already ?

Just to be clear, is the error presenting in Aspire, or in PathPilot?

pathpilot. The program does not run and advises a Z axis movement error.

Turns out it was a very simple problem and I was looking for a complex one. The tool was too short …